Patient Communications & Reputation
We manage your patient touchpoints to build trust, retention, and a reputation that attracts high-value cases.
Why Patient Communication Matters
Your reputation is your most valuable asset. Consistent, professional communication builds the confidence patients need to accept treatment plans and recommend your practice.
- • Patient confidence: Clear communication reduces anxiety and builds trust.
- • Retention: Staying in touch keeps patients loyal to your practice.
- • Word-of-mouth: Happy, engaged patients become your best referrers.
How This Supports Your Practice
- Improves patient experience
- Builds consistent social proof
- Reduces reputation risk
What We Deliver
Newsletter Management
Full setup and ongoing monthly newsletter creation and sending to keep your list engaged.
Feedback Automation
Automated feedback collection to catch issues early and monitor satisfaction.
Review Generation
Managed Google review requests to systematically increase your 5-star rating.
Review Responses
Professional, clinical-led responses to all reviews (positive and negative) to show you care.
How It Works
Setup
We configure your accounts and build a process with your practice manager or reception team.
Automation
We build the flows that request feedback and reviews automatically.
Management
We draft, approve, and send monthly communications and monitor all reviews.
What’s Not Included
- ✕ Call handling or reception duties
- ✕ Clinical advice to patients
- ✕ Software subscription fees
Build a reputation that lasts
Start protecting and growing your most valuable asset today.
Book a Strategy Call